Last Updated: 12 September 2025

Welcome to RC Pulses. By visiting or purchasing from our website [www.rcpluses.com], you (“User,” “Customer”) agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website.

1. Company Information

   • RC Pulses (including RC Mills, RC Dal, RC Seeds, and related product lines) is engaged in agro-processing, packaging, and distribution of pulses, grains, and seeds across India and international markets.
   • The Site is designed to provide product information, facilitate customer orders, and support business-to-business (B2B) and business-to-consumer (B2C) transactions.

2. Eligibility to Use

   • By using the Site, you confirm that you are:
     • At least 18 years of age, or using the website under supervision of a parent/guardian.
     • Authorized to represent an entity or company (in case of B2B orders).
   • RC Pulses reserves the right to refuse access or service to any customer if misuse, fraud, or violation of these Terms is suspected.

3. Product Information & Availability

   • All product descriptions, images, and packaging shown are for illustrative purposes. Variations in size, labeling, or design may occur due to updates, regulatory requirements, or regional preferences.
   • RC Pulses does not guarantee continuous product availability. Certain items may be limited in stock or discontinued without prior notice.

4. Pricing & Payment

   • Prices listed are in Indian Rupees (INR) unless otherwise specified for international customers.
   • RC Pulses reserves the right to change pricing, discounts, and offers at its sole discretion.

5. Shipping & Delivery

   • Domestic and international shipping timelines will be communicated at the time of order confirmation.
   • Delivery timelines may vary depending on location, logistics, customs clearance (for exports), and unforeseen circumstances.
   • RC Pulses is not liable for delays caused by third-party couriers, strikes, natural calamities, or force majeure events.

6. Returns, Refunds & Replacements

   • Due to the consumable nature of pulses and food products, returns are generally not accepted once the package is opened or tampered.
   • Refunds/replacements may be considered only in cases of:
     • Damaged packaging on delivery.
     • Incorrect product supplied.
     • Proven quality issues within shelf life.
   • Claims must be raised within 7 days of delivery with proof (photos, invoice details).

7. Intellectual Property Rights

   • All trademarks, trade names, product packaging, logos, designs, and content displayed on this Site are the exclusive property of RC Pulses.
   • Users are prohibited from copying, distributing, reproducing, or exploiting any materials without prior written consent.

8. User Conduct

   • You agree not to:
     • Misuse the website for unlawful activities.
     • Distribute spam, malware, or harmful content.
     • Post defamatory, offensive, or misleading information regarding RC Pulses.
     • Attempt unauthorized access to the Site or its servers.

9. Limitation of Liability

   • RC Pulses shall not be responsible for any indirect, incidental, or consequential damages resulting from the use of products or the website.
   • Customers are advised to ensure proper storage and handling of food products after delivery.

10. Governing Law & Dispute Resolution

    • These Terms are governed by the laws of India.
    • Any disputes shall fall under the exclusive jurisdiction of courts in New Delhi, India.
    • For international customers, disputes will be resolved in accordance with applicable Indian laws unless otherwise agreed.

11. Contact Information

    For any queries,complaints or clarifications:

    RC Pulses

    Office Address:Moghat Road

    Factory Address:Mokalgoan Road, Dondwada, Khandwa

    Email:Mokalgoan Road, Dondwada, Khandwa

    Phone:+ 91 9425326237, + 91 9425326237